Frequently Asked Questions
ORDERING & PAYMENT
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and M-Pesa for customers in Kenya.
Q: Is my payment information secure?
A: Yes, we use industry-standard SSL encryption to protect your payment information.
PPRODUCTS & SIZING
Q: What materials are your shirts made from?
A: Our shirts are made from high-quality 100% cotton or cotton blends for comfort and durability.
Q: Do your shirts shrink?
A: Our shirts are pre-shrunk, but we recommend washing in cold water and air drying to maintain size and quality.
Q: Do you offer plus sizes?
A: Yes, we offer sizes up to 3XL for most designs. Check individual product pages for availability.
SHIPPING & DELIVERY
Q: How long does shipping take?
A: Standard shipping takes 1-2 business days for local shipments.
Q: Do you ship internationally?
A: Yes, we ship to several countries including Canada, UK, Australia, and select African countries.
Q: What if my package is lost or stolen?
A: Contact us immediately. We'll work with the shipping carrier to locate your package.
CUSTOM ORDERS
Q: Do you offer custom designs?
A: Yes, we offer custom designs for bulk orders (minimum 12 pieces). Contact us for details.
Q: Can I add my church logo to a shirt?
A: Absolutely! We love working with churches and ministries. Contact us for custom church apparel options.
Q: Still have questions? Get in Touch
Contact our customer service team at info@apparel.co.ke or call 254733299962.
We'd love to hear from you! Whether you have questions about our products, need help with an order, or just want to share your faith story, we're here for you.
Physical Location
Soko Safi Mall
Adams Arcade
Off Ngong Road
Nairobi Kenya
Social Media
Follow us for daily inspiration and new product updates:
- Facebook: @Apparel254ke
- Instagram: @apparel_kenya
- TikTok: @affordableapparel1
Partnership Opportunities
Interested in partnering with Gospel Gear? We work with churches, ministries, and Christian influencers. Contact us at info@apparel.co.ke
"And we know that in all things God works for the good of those who love him, who have been called according to his purpose." - Romans 8:28
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